Starter Package — Terms & Scope of Work | Next Horizon Marketing

Scope of Work

Starter
Services Included
CRM setup and onboarding
Lead capture website or landing page (1)
Basic pipeline and deal tracking system
Automated SMS/email follow-up (basic workflows)
Appointment booking system integration
Basic reporting dashboard setup
All systems are configured once and designed to run automatically. Ongoing manual management, optimization, or daily monitoring is not included in this package.
Not Included
Advanced automation workflows
Custom funnel builds beyond initial setup
Paid advertising management
Daily or ongoing optimization
High-touch consulting or strategy calls
Client Responsibilities
Provide access to required accounts (email, CRM, domain)
Submit onboarding form and required assets promptly
Respond to communication within a reasonable timeframe
Support
Email support only
48–72 business hour response time
Delivery Timeline:5–10 business days (depends on client responsiveness)
Master Services Agreement — Full Terms

By checking the agreement box on the previous page, you confirm you have read and agree to all terms below. This agreement is between Next Horizon Marketing LLC ("Company") and you ("Client"), effective as of the date of your submission.

1. Parties & Effective Date

This Agreement is between Next Horizon Marketing LLC and the client, effective as of the date signed. It governs all digital marketing, automation, and funnel services provided.

2. Scope of Services

Deliverables, timelines, and inclusions are defined in the Scope of Work above. Company will perform services with reasonable skill and care as described therein.

3. Revisions & Scope Limits

Included revisions are limited to the original scope. Additional work outside the agreed scope will be billed at $150/hour or quoted separately before work begins.

4. Client Approval

Client agrees to review and provide feedback within 5 business days of delivery. If no response is received, the deliverable will be considered approved and accepted.

5. Onboarding & Client Responsibilities

Timelines begin only after Client provides all required access, assets, and information. Delays in client delivery do not constitute failure by Company. Client must respond within 3 business days.

6. Payment Terms

Monthly retainer billed in advance. Payments are non-refundable once a cycle begins. Late payments beyond 7 days may result in service suspension. Price changes given 30 days notice.

7. Third-Party Costs

Unless explicitly included in the SOW, all third-party tool, platform, and advertising costs are the Client's sole responsibility.

8. Service Pause Policy

Client may pause services with written notice. Automations may remain active. Subscription fees may continue unless otherwise agreed. Pauses limited to 60 days per calendar year.

9. Term & Termination

Month-to-month agreement. Either party may terminate with 30 days written notice. Immediate termination for non-payment or material breach. Deliverables provided through final billing date.

10. No Guarantee of Results

Company does not guarantee specific results, leads, or revenue. Outcomes depend on Client's market, offer quality, responsiveness, and external conditions.

11. Intellectual Property

Upon full payment, custom deliverables become Client's property. Company retains right to use anonymized work for portfolio purposes. Proprietary tools remain Company's property.

12. Asset Ownership & Transfer

Upon termination, Client retains all data, contacts, and custom assets. Upon written request, assets transferred within 7–14 business days.

13. Data Privacy & Confidentiality

Company will not sell or share Client data without consent. Both parties maintain confidentiality of business information for two (2) years following termination.

14. Communication & Support

Company operates Monday–Friday, 9am–5pm CT. Support via email. Response time 48–72 business hours for Starter package.

15. Non-Solicitation

Client agrees not to solicit, hire, or engage any Company employee or contractor for 12 months following termination. Violation may result in a fee equal to 6 months of the package rate.

16. Force Majeure

Company is not liable for delays caused by events beyond its reasonable control, including platform outages, API changes, or natural disasters.

17. Limitation of Liability

Company's total liability shall not exceed fees paid in the three months preceding any claim. Not liable for indirect or consequential damages.

18. Dispute Resolution

Parties agree to attempt good-faith resolution within 15 days before pursuing legal remedies. Governed by Texas law. Disputes resolved in Texas courts.

19. Entire Agreement

This MSA and the Scope of Work above constitute the entire agreement, superseding all prior communications. Modifications require written agreement by both parties.